Frequently Asked Questions
FAQ’s (Frequently Asked Questions)
Q: I have a question about a product. Who should I call for assistance?
A: Our friendly staff will be happy to find the answers to your questions regarding scrubs or any other products
you are interested in. Please call us at 480-507-2049 or send an e-mail to firstname.lastname@example.org.
Q: Can I mail, phone, fax or e-mail my order?
A: Yes, no matter how you like to shop, placing your order with Scrubs N Scopes is easy. Order by phone: Call our number at 480-507-2049 and we would be happy to help you. Be sure to know the names and style numbers
of the products you are interested in. Our fax number is 480-507-2051 and our e-mail is
Q: Do you ship internationally?
A: No, not at this time
Q: How do I return an item to Scrubs N Scopes?
A: Our goal is Happy Customers! We hope you are pleased with the items you purchased. If you are not
completely satisfied, we will gladly return or exchange any item(s) in original condition with tags attached.
Return must be completed within 60 days of purchase with your receipt. We cannot accept any scrubs worn,
washed, altered, or monogrammed. Stethoscopes should be in new, unused condition and in the original
packaging with all accessories. Lab Coats, Clearance Items, Holiday Merchandise, Electronic Stethoscopes,
Shoes and Special Order Items which we don’t normally stock may not be returned - all sales on these items
are final. Returns can be taken to the Scrubs N Scopes Store location.
Q: How do I contact you with any questions I may have?
A: Please call our store at 480-507-2049 or we can be reached via e-mail at: email@example.com. If you
would prefer to fax us your question(s), our fax number is: 480-507-2051.
Q: Where are you located?
A: We are located on at 425 W. Guadalupe Rd, Gilbert, AZ 85234. You’ll find us on Guadalupe Road, half way
between Gilbert Rd and Cooper (Stapley) on the South side of the road in the Golden Key Plaza.
Q: What are your hours?
A: We are open Monday through Friday from 9:00am to 6:00pm and Saturdays from 10:00am to 6:00pm. We
are closed on Sundays.
Q: Do you have any other locations?
A: Not at this time.
Q: How much do scrubs shrink?
A: The amount of shrinkage in scrubs varies by brand but can generally range from 2-4%.
Q: Do scrubs fade?
A: All materials have the potential to fade, however some more than others. Fading depends on how the scrubs
are cared for. We recommend a cold water wash, and a low heat or no heat dryer setting. This preserves the
integrity of the fabric and minimized fading and shrinking.
Q: Do you have scrubs in my size?
A: We carry a wide variety of sizes starting with XXS and going up to 5XL, depending on the brand. We also
carry a wide variety of pants in petite, regular and tall sizes.
Q: Can you order my size or color if you don’t have it in stock?
A: Yes, as long as it is not a discontinued item, we can special order sizes or colors at no extra charge.